Meet Folgo Assistant in Google Chat
We’re excited to introduce the Folgo Chatbot, a new way to get quick and helpful answers whenever you have a question about Folgo.
Instead of searching through several Help Center articles or trying to figure out where to start, simply ask your question. The Folgo Chatbot uses our knowledge base to help you understand features, find the right information, troubleshoot common issues, and point you toward the resources you need.
The goal is simple: spend less time searching for help and more time getting things done. Just ask your question in Google Chat and let the chatbot help you find what you need.
Use Cases
Whether you are discovering Folgo or already using it regularly, questions can come up at any point. The chatbot gives you an easy first place to ask.
- Find the right feature: Describe what you are trying to accomplish and get guidance on which Folgo feature can help.
- Get help with a task: Ask how to perform an action without having to search through the Help Center yourself.
- Troubleshoot an issue: Get guidance when something is not working as expected and find the relevant documentation faster.
- Understand Folgo better: Ask questions about plans, subscriptions, security, features, or how Folgo works.
- Find the right resource: Get directed toward more detailed guides when you need step-by-step instructions.
Key benefits
BigQuery integration expands the way Folgo works with your Google Drive data. It gives administrators a more flexible way to retrieve and use inventory report data, while keeping Folgo at the center of action. This makes it easier to go beyond visibility alone and start using your data in a more practical, operational way.
- Get answers without searching: You don’t need to know the exact name of a feature or which Help Center category to explore. Ask your question in your own words and let the chatbot help you find the relevant information.
- Save time when you need help: Sometimes you only need a quick answer to keep moving. The chatbot helps reduce the time spent browsing documentation, so you can get back to your work faster.
- Discover more of what Folgo can do: Not sure whether Folgo can handle a particular task? Describe what you want to achieve. The chatbot can help you uncover features and possibilities you may not have known about.
- Know where to go next: Some questions need more detail than a quick answer. When that happens, the chatbot can guide you toward the relevant Folgo documentation so you can explore the topic further. And when your question requires personalized assistance, our support team is still available to help.
Get Started
Using the Folgo Chatbot is simple. Open the chatbot, type your question in your own words, and start the conversation.
You could ask:
- “How can I audit access to my Google Drive?”
- “How do I copy an entire folder?”
- “Which Folgo feature can help with offboarding?”
- “Is Folgo secure?”
- “Which Folgo plan do I need?”
To start using the Folgo Assistant, open Google Chat, go to Apps, and select Folgo. If Folgo is already installed, you can start a conversation right away.
If you’d like a closer look at the feature, you can also book a demo with our team and explore how the Folgo Assistant can support your workflow.